they always have yummy treats but in the past few tears their batter has become worse and worse. Not always fresh but i love seeing everyone's smiles, like the cashiers or the satisfied customers. I wish they were fresher and more home-made, like they were a few years back. Still my #1 little treat place and makes us canadian, eh!
Management needs major improvement but the staff there is incredibly friendly and efficient. I loved working with those people but could not stand the poor treatment of staff members by the management team. In case you didnt guess, i worked there. )
I am disappointed by the lack of initiative in your staff. Why do they not contact the authorities when it comes to "Your customers" being harrassed by the vagrants/panhandlers that are hanging around the drive-thru window and parking lot ?? I have been confronted by them on numerous occasions and have notified your staff about this inconvenience. The coffee is never consistant..even though my order is always the same.(I am a regular customer, but that WILL change if the panhandler issue does not stop.)
Poor!!! Say the least, the last year they have drastically went from the Very last timmies place I'll stop I'd rather drive up to Kanata before going back there,, this morning was my last time ever going back there again...I sat in drivethur for 12 mins with only 4 cars in front of me AND probably 6 cars waiting behind me decided to leave along with 4 other car.........cause it was still the same guy sitting at the window waiting for his stuff, this timmies is so slow ALL the time, iv gone there being the only one sit at the speaker for 2 mins saying hello and finally they will say what do you want.. iv been a regular for 5 years at this tims and with all your new staff coming and going I have no clue why it's still open!!! Your staff can't even have the stepped tea ready they always try to push the bag tea so I ask the to pls but it on I'll wait cause iv already waited for awhile just to place my order!!!